yourslug.backpocket.my. If you want a more professional or branded URL, you can connect your own domain.
How it works
Custom domains in Backpocket are powered by Vercel’s domain management. When you add a custom domain, Backpocket configures the routing so visitors to your domain see your public space.Adding a custom domain
Configure DNS
Add the DNS records shown to your domain registrar. You’ll typically need to add a CNAME record:For apex domains (e.g.,
yourdomain.com), you’ll need an A record instead:Verify
Click Verify in Backpocket. DNS propagation can take anywhere from a few minutes to 48 hours, though most providers propagate within minutes.
Domain status
Your domain progresses through these statuses:| Status | Meaning |
|---|---|
| Pending verification | DNS records added, waiting for propagation |
| Verified | DNS records confirmed |
| Active | Domain is live and serving your public space |
| Error | Something went wrong — check DNS configuration |
| Disabled | Domain has been manually disabled |
You can check your domain’s current status at any time from Settings → Public Space → Custom Domains.
Setting a default domain
If you have multiple domains (your subdomain + custom domain), you can set a default domain. This is the domain used in:- Shared links from your public space
- Open Graph metadata
- RSS feeds
Troubleshooting
Domain stuck on 'Pending verification'
Domain stuck on 'Pending verification'
- Verify your DNS records are correct with a tool like dnschecker.org
- Ensure there are no conflicting records (e.g., an existing A record when you added a CNAME)
- Wait up to 48 hours for full propagation, though most resolve within minutes
- If using Cloudflare, make sure the proxy is disabled (grey cloud, DNS only)
SSL certificate not provisioning
SSL certificate not provisioning
SSL certificates are provisioned automatically by Vercel. If it’s not working:
- Ensure your DNS records point correctly to Vercel
- Remove any conflicting CAA records from your DNS
- Wait a few minutes — certificates provision automatically after DNS verification
Domain shows error status
Domain shows error status
Check that:
- Your DNS records haven’t changed since verification
- Your domain registration hasn’t expired
- There are no conflicting DNS records
